Your Privacy Choices

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

All orders ship from our studio in the United States.

Each piece is made and packed in-house with care.

Shipping Methods

We ship via USPS, UPS, or FedEx depending on size and destination.

Delivery times are estimates and may vary during holidays or severe weather.

Shipping Rates

Shipping rates are calculated at checkout based on your location and package size.

Free shipping promotions, when offered, apply only to the continental US unless otherwise stated.

Order Tracking

Once your order ships, you’ll receive a tracking link by email.

If you haven’t received tracking within 5 business days, contact us at [your email].

Address Accuracy

Please double-check your shipping address before placing your order.

We are not responsible for delays or lost packages due to incorrect addresses entered at checkout.

We are happy to now have options for shipping to:

Austria, Belgium, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden.

VAT is collected at checkout.

There are no additional taxes or customs fees when your order arrives.

Customs & Clearance

International shipments may be subject to customs inspection and processing delays.

Please ensure all shipping information is accurate at checkout. Some countries may require additional information from the recipient to complete customs clearance.

Failure to provide required information may result in delays or returned shipments.

Shipping Protection

Each piece is packed carefully in our studio to reduce risk during international transit.

If your order arrives damaged, please refer to our Returns & Damages policy and contact us within 48 hours of delivery.

International Shipping

We ship internationally from our studio in the United States to the following countries:

Canada
Australia
Singapore

Delivery times and shipping rates are calculated at checkout based on destination and package size.

Estimated delivery time after shipment is typically 5–14 business days, depending on location and customs processing.

Duties & Taxes (DDU)

All international orders are shipped Delivered Duty Unpaid (DDU).

This means:

Import duties
VAT or GST
Customs handling fees

are the responsibility of the customer.

These charges are set by your local government and are not included in your order total unless otherwise stated at checkout.

Your carrier may contact you prior to delivery to collect any applicable import fees.

We are unable to estimate or reimburse customs charges.

Customs & Clearance

International shipments may be subject to customs inspection and processing delays.

Please ensure all shipping information is accurate at checkout. Some countries may require additional information from the recipient to complete customs clearance.

Failure to provide required information may result in delays or returned shipments.

Refused Shipments

If a shipment is refused due to unpaid duties or taxes:

Original shipping charges are non-refundable
Return shipping and customs fees will be deducted from any eligible refund

Shipping Protection

Each piece is packed carefully in our studio to reduce risk during international transit.

If your order arrives damaged, please refer to our Returns & Damages policy and contact us within 48 hours of delivery.

Each piece is made in small batches in our studio. We encourage thoughtful purchases and clear communication before ordering.

Returns

We accept returns within 14 days of delivery.

To qualify:

Item must be unused
In original packaging
In the same condition received

To request a return, email [your email] with your order number.

If approved, we’ll provide return instructions.

Return shipping costs are the responsibility of the customer.

Original shipping charges are non-refundable.

Refunds are issued to the original payment method once the item is received and inspected.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect:

Email us within 48 hours of delivery
Include your order number
Include clear photos of the item and packaging

Please keep all packaging materials until your claim is resolved.

Once reviewed, we will issue a replacement or refund.

Final Sale

Limited releases, custom pieces, and discounted items are final sale.

Any final sale item will be clearly noted on the product page.

Installation & Care

Items that have been installed, altered, or damaged due to improper installation are not eligible for return.

If you have questions about fit, scale, or installation, contact us before ordering. We’re happy to help.

We ship internationally from our studio in the United States. Please review the following carefully before placing an order.

International Returns

We accept international returns within 14 days of delivery.

To qualify:

Item must be unused
In original packaging
In the same condition received

Return shipping costs are the responsibility of the customer.

Original shipping charges, duties, and taxes are non-refundable.

We recommend using a tracked and insured shipping method, as we are not responsible for lost return shipments.

To request a return, email [your email] with your order number.

Refunds are issued to the original payment method once the item is received and inspected.

Duties, VAT & Import Fees

If duties or VAT were prepaid at checkout, those amounts are non-refundable once remitted to customs authorities.

If duties or VAT were paid upon delivery, you may contact your local customs office regarding potential recovery. We are unable to reimburse import taxes collected by your government.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect: